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What should I do if I cannot remember my ID and/or password? |
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If you cannot remember your ID and/or password, please do the following: |
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1. Click [Find ID/ Password] next to the [Sign In] box.
2. Enter the e-mail address you entered during the Sign Up process.
3. Click [Send].
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Your ID and Password information will be automatically e-mailed to you.
If you cannot remember your e-mail address, please contact us with your name,
company name and/or the CEO’s name via e-mail at contact us.
The webmaster will verify your information and e-mail your ID and default password to you.
Please change your default password immediately after signing in.
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Please specify your company name as follows in the subject area.
- Subject: ID and Password Inquiry (GobizKOREA, Inc.)
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How can I change my password? |
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You can change your password as follows:
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1. Sign in and go to [My Page]
2. Click [Edit Account Information]
3. Enter the new password
4. Enter the new password from 3 in the [Verify New Password]
5. Click [Register] at the bottom
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Why do I keep experiencing errors during the Sign In process? |
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When an error message pops up during the Sign In process, please check for followings.
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(1) Entrance of incorrect password
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Check if your "Caps Lock" is on, and make sure that you did not enter a space between the characters in your password.
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(2) Internal Server Error
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If the "Internal Server Error" message pops up, you might experience a temporary network problem or a server reboot problem.
Close down all the browsers and reboot your computer. This error can be also occurred when you use other internet browsers besides IE or Netscape.
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(3) Cookie Error
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If you are experiencing a cookie error, please try the following:
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1) Internet Explorer 6.0 : Click [Tool/Internet Options]; Click [Delete Cookies] and [Delete Files];
Click [Security] and set as [Default]; Click [Privacy], set as [Medium].
2) Internet Explorer 5.x : Click [Tool/Internet Options]; Click [Security]; Click [Internet Zone];
Set [Security] as [High] or [Custom Level], Scroll to [Cookies] and click [Enable] for the two cookie options.
3) Internet Explorer 4.x : Click [View] and check [Internet option]; Click [Advanced]; Scroll to [Security];
Click [Always Accept Cookies] under [Cookies].
4) Netscape 4.x : Click [Edit] then [Preferences]; Click [Advanced]; Check [Accept All Cookies].
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If the problem persists, find the directory into which the system has been installed (ex. Sub-directories
"Cookies" and "Temporary Internet Files" of C:Windows). Erase all the files with the name "Cookies" then reboot the computer.
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(4) Your Account Cannot be Used at This Time.
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Your account may have been suspended or deactivated. Please contact us at contact us for further details.
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(5) There is a delay in opening the page.
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You could be experiencing a temporary network problem or server reboot problem.
Try again and if the same problem occurs, e-mail us at contact us
by attaching the URL you were trying to open. We will look into the problem as soon as possible.
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What can I do to ensure the security of my account? |
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Please take the following measures to ensure the security of your account with GobizKOREA:
1. Use a password you can easily remember but which others cannot guess easily.
The password is case sensitive, and both letters and numbers in combination need to be used. (ex. Seong5496)
2. Sign in and change the password any time you think your security has been compromised.
Please refer to "How can I change my password" for further details.
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