* System Summary
The system can record every digital call as well as analog call without affecting call, and has extensibility of min. 16 lines to max. 192 lines for Extension and of max. 480 lines for E1/T1.
In addition, Centralized control via existing LAN/WAN is possible for the integration and operation of the system that is implemented in Multi Sites, so monitoring of remote system and searching and hearing of the recorded content are available.
* System Features
- Perfect interconnection to CTI
· Nice Log can make perfect interconnection to CTI Middle, which was already proved abroad and locally (providing driver for Genesys, ICM, Avaya IC, Concerto, Mosaix, CTMP).
· It can be also linked to a variety of information to meet user’s requirements by providing application and interface for call center operators.
- Various line connections
· Analog Trunk, Analog Extension
· Digital Extension (Digital Extension for Avaya, Nortel, Alcatel, Ericsson, NEC, Cisco, etc.)
· Digital Trunk (E1, T1, BT-MegaLink, Motorola TETRA, VoIP, etc.)
- Various Backup
· Backup is saved in HDD by Backup Program provided from Nice Log (Raid Option).
· Stable secondary Backup supports various drives including DVD, DDS (Dual Option).
- Powerful Program
· Application Program in Korean language: Providing feasibility for administrator’s operation
· Program in GUI environment: Available for using every menu by mouse clicking in the use of tool bar
· Web based Program: Advanced program as Web based program, not in CS environment
· Modularized program (user management, backup management, channel monitoring, recording hearing, and supervision) is composed available for selecting each required program to conform to the purpose or authority.
· All the management is possible in the administrator’s PC that is connected to the network (Server/Clint system).
- Stability & Extensibility
· Securing stability by HDD duplexing, Backup Driver duplexing, and Power duplexing.
· When any fault occurred, Screen Pop-up and alarm are generated by device alarm (video/audio alarm).
· Superior extensibility by the extension from min. 16 channels to max. 192 channels (Trunk 480 channels).
· 19" Rack Mount Type is design possible for unlimited server extension.
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