SensEMS is an eCRM solution developed to perform more complex and various email marketing and CRM Outbound work.

According to the recent CRM, the proportion of mass emails sent by a computing department decreased while the proportion of individualized and differentiated emails sent by managers and branch markets increased. To deal with this, SensEMS supports the method to create various receiving groups and upload local files, providing individual address books.

SensEMS is equipped with mass sending functions and excellent statistical analysis functions to understand customers’ reaction at once. It can confirm receipt and analyze customers’ all reactions like clicking hyperlinks. And SensEMS is able to conduct multidimensional analysis of all items (age, residential area, interests, income, specialty, etc.) in a customer database.

Features and Strengths

Main features

• Creation of Receiving Groups

  • Create / Search / Modify / Delete recipient groups
  • Interoperability with local email lists
  • Address books by user
  • Create automated queries
  • Compare and extract different tables

• Creation of Contents

  • DHTML editor
  • Create / modify / delete templates
  • Link with database and insert macros
  • Edit subjective and objective questionnaires
  • Attach a file

• Fast and Stable Sending and Monitoring

  • Multi-threaded email delivery engine suitable for high-speed and high-capacity email sending
  • Supports sending by multiple servers
  • Stable design to prevent redundant email transmission
  • Immediate and scheduled transmission
  • Send test email
  • Resend returned email
  • Monitor the email transmission process in real time
  • Statistics by item or domain about failed sending email
  • Downloads the excel file (.csv) format receiver list of relevant returned email

System Specifications