* CALL-SAVER
CALL-SAVER is a digital recording system that performs real-time recording of a phone call
from a customer in order to prevent possible disputes arising due to misunderstanding of orders or consultation. It can record and manage phone calls. This system features reliable operation, flexible expansion and integration functions. It supports U.VFH recording, TRS recording, ANALOG & DIGITAL recording, being implemented as an independent recording system to cope with possible failures. CALL-SAVER’s recording board (DVU UNIT) has a memory that can temporarily store the recording data in each channel. While the recording server has errors, it can record for certain time (30 minutes per channel). This unique system delivered solely by our company can prevent losses of recording data in unfavorable conditions. The recording server and the recording card unit are independently implemented. When the system turns down due to errors in the recording server, it will automatically be switched to the spare recording server (manager’s PC), so that recording can be done safely without interruptions.
* ADVANTAGES
- Supports various recording conditions. (auto, manual, DTMF, voice detection, ID method)\
- Even if CTI middleware or consultant application fails, recording can be done
- Supports various voice codecs
- Various search conditions for recording data and play by exclusive px-layer.
- Memory mounted in the recording board. (30 minutes per channel)
- Easy to use UI.
- TCP/IP based remote central management. (CMS)
- HOT-SWAP type for easy system management and repair/maintenance.
- BACK-UP alarm setting function.
- U/VHF recording, TRS recording, Analog line and DIGITAL line recording.
- LOG-FILE recording and outputting function.
- Recording data statistics function.
- Line monitoring function.
- Supports various BACK UP media.
- Recording time scheduling function.
- A.G.C function for each channel.
The person in charge
Address
Seongnae-dong Gangdong-gu Seoul, 서울특별시,Please enter the text on the left image to prevent automatic input.
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