Wallts (Wallboard Transfer System)

Introduce

Wallts Summary

M / W, and call processing on the role of IP PBX is the responsibility of all controls and functions of the board expressed in a single hardware implementation, as well as from multi-display and network access should be available.

System configuration (examples)

Features

1. Wallts is convenient
   - This solution can operate anywhere installed flash px-layer because this system is operated by flash on the web browser.
   - This solution is automatically upgraded because the solution is made by SWF.
   - It is convenient to add and change a data because of being made by XML on web server.
2. Wallts visualizes data of contact center
   - This solution shows the screen for user by structuring call data of contact center.
   - This solution shows the data by three-mensional and visual screen with various form and function.
3. Wallts analyzes data of contact center
   - This solution supports the screen looking incoming call and current situation of calls in real time.
   - This solution shows the new type of screen meeting the needs of customers through analyzing the data of contact center.